Shipping policy

Shipping Policy

Last updated: May 20, 2026

At NyroFit, we're committed to delivering your order quickly, securely, and in perfect condition. Here's everything you need to know about our shipping process.

📦 Order Processing

  • Processing time: 1–2 business days

  • Orders placed before 3:00 PM (Monday–Friday) are processed the same day.

  • Orders placed during the weekend are processed on the following Monday.

  • Once your order has shipped, you'll receive a confirmation email with your tracking number.

🌍 Shipping Destinations & Rates

France

Shipping Method Estimated Delivery Price
Standard Shipping 3–5 Business Days €5.90
Express Shipping 1–2 Business Days €9.90
Pickup Point 4–6 Business Days €3.90

✅ FREE Standard Shipping on orders over €50

Corsica & Monaco

Shipping Method Estimated Delivery Price
Standard Shipping 4–7 Business Days €7.90

French Overseas Territories

(Guadeloupe, Martinique, French Guiana, Réunion, Mayotte)

Shipping Method Estimated Delivery Price
Standard Shipping 8–15 Business Days €15.90

European Union

(Belgium, Luxembourg, Switzerland, Germany, Spain, Italy, Netherlands)

Shipping Method Estimated Delivery Price
Standard Shipping 5–8 Business Days €9.90
Express Shipping 3–5 Business Days €14.90

✅ FREE Standard Shipping on orders over €80

Rest of the World

For destinations outside the European Union, please contact us at contact@nyrofit.com for a personalized shipping quote.

📩 Order Tracking

You can track your package at any time:

  • Through the shipping confirmation email sent after dispatch.

  • Via our Order Tracking page using your order number.

  • Directly on the carrier's website using your tracking number.

⚠️ Lost, Delayed or Damaged Packages

Lost Packages

If your order has not arrived after:

  • 10 business days (France)

  • 15 business days (International)

please contact us at contact@nyrofit.com with your order number.

We will open an investigation with the shipping carrier within 48 hours.

If the package is officially confirmed as lost, we will send a replacement free of charge or issue a full refund.

Damaged Packages

Please inspect your package upon delivery.

If you notice any damage:

  • Refuse the package whenever possible, or

  • Take clear photos before opening it.

Send the photos to contact@nyrofit.com within 48 hours of delivery.

Once your claim has been reviewed, we'll arrange either a replacement or a refund within 5 business days.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

🌱 Our Environmental Commitment

Whenever possible, all of our orders are shipped using recyclable, plastic-free packaging.

We also work with our shipping partners to help offset carbon emissions whenever available.

📞 Need Help?

Email: contact@nyrofit.com
(Response within 24 hours, Monday–Friday)

Instagram: @nyrofit

Customer Support: Monday–Friday, 9:00 AM – 6:00 PM (CET)